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Tune FAQ’s


How do I Buy Tunes

You can easily buy tunes through the pricing page or directly from within the app.

🔗Direct link to pricing page

Or from within the app in the Tune section of the site.

🔗Jump to in app purchase

Here’s a quick video highlighting this

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I uploaded my selfie but the image doesn’t look like me.

There’s a good chance you might be in the wrong section of the site. You should be in the Tunes section and should not be the Playground.

Many users have made the mistake of thinking the image to image feature of the playground is where they add their selfie

❌ Don’t Upload here

✅ Do upload here

image
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Can I Delete and Retrain my Tune without using extra credits?

Training AI model is extremely resource intensive. AI servers are more expensive than standard servers, they in fact have an hourly rate instead of a monthly rate.

On top of this storage AI models are very large so storage is expensive as well.

If you'd like more tunes utilize our pay as you go pricing on the pricing page

Why didn’t my input images upload?

It could be two things here.

1) The internet had a little disruption while you were trying to upload.

2) The uploaded image was a format our system was not use to

Solution

Try the upload again and if you experience the same problem send the images to [email protected]

My Tune Images Don’t Really Look like Me

Training data is important to get high quality tune images!

The better you follow these guidelines, the better your tune images will be

✅ Do's

  • Upload a variety of images (☝ important)
  • Upload images with different facial expressions
  • Upload images with different camera angels
  • Upload images with different locations

❌ Dont's

  • No photo shoots (same setting)
  • Not only photos looking INTO the camera
  • Not the same expression on every photo
  • None or light makeup
  • Not other people in the photo
  • No sunglasses
  • No nudes
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Is there a Tune Trial?

Unfortunately not because of the large amount of resources required to train a tune and generate images with it.

Do Tunes Expire?

Unused tunes never expire however once you use your tune you have 30 days to generate tune images off of it. Each tune is group of large system files (neural networks). Many will use their tunes one time and we can’t currently feasibly store all the tunes for 1000’s and 1000’s of users.

We are looking into options to manage this storage issue.

Can I download the tune?

Not at the moment

Why do my Tunes Need to Be Trained?

You probably noticed that no training was required when you are just generating images in the playground. This is because you are training off of pre-trained models in the playground.

When you create a tune you are creating a customer model and training it to understand what you look like.

Can I delete my Tune?

It is not possible for you to delete the Tune on your own. If you wish to remove your Tune, please inform us, and we will take care of it for you.

What if I chose the wrong class of model? For example men instead of women or vice versa?

Unfortunately, we can't change the class when the model has already been created.

How can I use Tunes with my own prompts?

ArtSmart provides you with the opportunity to create avatars based on your tune using your own prompt. To do this, follow these steps:

  1. Go to the "My Tune" section on the platform.
  2. If you have multiple tunes, select the tune that you want to train.
  3. Click on the tune, and you will see a text field at the top of the page where you can add your prompt.
  4. Enter your prompt in the text field and click on the "Generate" button.

If you are unable to click on the "Generate" button, please check if you have sufficient credits in your account. If not, you can click on the "Buy more avatars" button located next to the "Generate" button.

Additionally, you have the option to use our preloaded templates, which can be found on the left side of the application. Scroll up and down to explore all available templates. If you find an interesting template, simply click on it, and the prompt field will be automatically filled. Then, click the "Generate" button and wait for the result to be generated.

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In most of the images, the top of the head is out of frame.

Currently, there isn't much we can do to address this situation. However, it's worth noting that it's normal for some of the images to be slightly outside the frame. This is intentional and part of the dramatic artistic effect that the AI applies.

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Are my Tunes renewed monthly?

Tunes are designed for one-time usage and are not set to renew monthly.